Terms

DELIVERY TIME

World Wide shipping is currently available at global.acapellastore.com    Shipping to Mexico and LATAM available at mx.acapellastore.com   Delivery time: 3-5 Business Days.Once your order is processed, you will receive an email with your tracking number. Shipping is sent through FedEx, unless it is specified in the confirmation email.   The client is responsible of their order, meaning that they need to track their package constantly using the information Acapella sent to your email.   Shipping Fee to Canada and USA is of $9.99 USD. Orders over $199.99 USD are eligible for Free Shipping.   Shipping Fee to the Rest of the World may vary depending on their country. Orders over $199.99 USD are eligible for Free Shipping.  

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RETURN & REFUND POLICY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange. Refunds are not offered in this online store.If you need to do an exchange for the same item in a different size, send us an email at onlinestore@acapella.mx and send it to the address specified later in this page. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Only changes of same products in different sizes are applicable. If we do not carry that product, we will offer you a wide variety of options of similar products. To complete an exchange, we...

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Privacy policy

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Terms of service

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